Group dynamics and group decision-making are key components of project and organization success. Unfortunately, many groups struggle to communicate and achieve their desired outcomes. Facilitation is the key skill that allows business analysts and project managers to support groups to find success.
This two-day course explores the role of the facilitator in helping groups to set and achieve their collective goals. Using experiential learning, this course allows students to work with various facilitation techniques such as visioning, sequential questioning, gallery walk, and multi-voting. In addition to presenting facilitation best practices and theory, this course allows students to develop their constructive feedback and leadership skills. At the completion of the course, students will have completed a multi-session facilitation of a group problem-solving project.
Participants will gain practical skills to:
The Advanced Facilitation course is appropriate for individuals who are:
Completion of a Business Analysis or Project Management Certificate, or equivalent, or suitable professional experience.
The course binder contains presentation content, case studies, exercises, and suggested solutions.
Module 1 - Introduction
Module 2 - Create Collaborative Client Relationships
Module 3 - Plan Appropriate Group Processes
Module 4 - Create and Sustain a Participatory Environment
Module 5 - Guide the Group to Appropriate and Useful Outcomes