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Analytical Thinking for the Business Analyst

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Abstract: 

Analytical thinking is a key underlying competency for a business analyst. Strong analytical skills transform a BA from an “order taker” to a true collaborative partner for all stakeholders. There is more to analytical thinking than just “being smart”; it takes the correct approach.

This 2-day course is designed to formalize and develop the analytical skills of the business analyst. This course is based on the Guide to the Business Analysis Body of Knowledge® (BABOK®) version 3.0.

LEARNING OBJECTIVES

Participants will gain practical skills to:

  • Define analytical thinking
  • Apply a methodical approach to analytical thinking and problem solving
  • Understand the vital role metrics play
  • Identify relevant metrics
  • Recognize the characteristics and value of a metrics program

 

WHO SHOULD ATTEND

The Analytical Thinking for the Business Analyst course is appropriate for individuals who are:

  • Pursuing a career in business analysis
  • Business or information systems managers or staff who are new to business analysis.
  • Experienced business analysts requiring better understanding of the role, or desiring formal recognition through certification.
  • Project staff or managers currently combining the business analyst role with other duties.
  • Business staff or managers who are working in business analyst environments, needing to interact with project managers and business analysts.

 

PREREQUISITE

 

MATERIALS

You will receive a course binder containing copies of presentation slides, case studies, exercises, and suggested solutions.

WHAT WILL YOU LEARN

Analytical Thinking Defined

  • The Meaning of Analytical Thinking
  • Analytical Thinking for the BA
  • Sub-Competencies
  • Creative Thinking
  • Decision Making
  • Learning
  • Problem Solving
  • Systems Thinking
  • Conceptual Thinking
  • Visual Thinking

 

Methodical Analytical Thinking

  • Analytical Thinking Process
  • Problem
  • Hypothesis
  • Data
  • Analysis
  • Solution

Metrics-Based Analytical Thinking

  • Gather Facts
  • Elicitation Techniques

 

Metric Types & Quality Attributes

  • Metrics
  • Business Intelligence vs. Analytics
  • Star Schemas
  • Trending
  • Metrics Tree
  • SMART Metrics
  • Performance and Diagnostic Metrics
  • Lasting Relevance

 

Metrics Program

  • Disciplines and Methodologies
  • Goals, Questions, and Metrics (QGM)
  • Creating GQM Metrics
  • Key Performance Indicators (KPI)
  • Risk Management

 

course info

Course ID: 3200
Course Level: Intermediate
Duration: 2 days

upcoming sessions

Session Not Found

PMI PDUs

PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 12 0 2
PgMP 12 0 2
PfMP 0 0 2
PMI-ACP 7 0 2
PMI-SP 0 0 2
PMI-RMP 0 0 2
PMI-PBA 12 0 2

 
The three columns in the table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 14 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 2 RUs
  • CIPS Information Systems Professionals (ISPs) earn 14 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 14 Learning Credits