There are numerous risks that threaten the continuity of businesses. Beyond social unrest and unstable marketplace, have you considered power spikes or shortages, denials of site or data access, even biological, chemical or bomb-threats? What happens if a critical vendor goes down or if productivity plummets with a sector-wide industrial strike?
Business continuity management attempts to answer these questions. Its essence is to ensure that business operations continue to function even in the event of a disaster or emergency.
For those that are in the process of preparing continuity plans, or are unsure if their current plans would work for them in an emergency, this program has been specifically designed for you. We use leading-edge methodology to refocus and enhance your BCM efforts!
The Practitioner Certificate in Business Continuity Management is intended for (but not limited to) those who are involved in the Business Continuity planning, implementation, day to day maintenance, and who will act in the event of a disaster. It contains a number of practical sessions, designed to build on the ‘taught’ components of the module, and to encourage debate and the sharing of knowledge and experience between students.
Students will leave the class with the information they need to participate in Business Continuity Management Projects, exercise and review plans, and participate in Recovery operations. In addition, students are prepared for the practitioner examination in ISO 22301 standard.
At the end of this course, participants will:
- Establish a business continuity policy, organization structure for the project and ongoing management, prepare a project charter to recognize the start of a business continuity project
- Prepare business continuity project management plan.
- Conduct Business Impact Analysis to determine an organization’s critical business services, processes and assets.
- Assess and prioritize risks to critical business services, processes and assets.
- Identify and implement recovery and risk reduction strategies
- Develop detailed Continuity and Recovery plans.
- Appreciate the need for training and awareness, and the need to exercise, maintain and review continuity plans.
- Understand ISO 22301 International Standard for BCM Systems (BCMS).
- Prepare for the ISO 22301 Practitioner Exam in BCM Systems (BCMS).
Who Should Attend
The qualification promotes a hands-on approach to Business Continuity Management, making use of current international standards, enabling candidates to make immediate use of the module on their return to their organizations.
This course is appropriate for:
- Business Managers involved in the establishment of Business Continuity and Disaster Recovery plans.
- Chief Information Officers and their deputies, IT Managers, Heads of IT Service Management, Unit Heads in IT Departments, IT Service Continuity Managers
- Business Assurance and Risk Managers
- Internal and External Auditors, and Business Process Consultants and Managers.
- Continuity Planning Project Managers and team members.
- Business Continuity Coordinators, Recovery Team members.
- All staff members involved in Business Continuity planning
There is no prerequisite for this course. It functions as a stand-alone course.
The ISO 22301 Practitioner Exam is run on the last day of the course and consists of three parts: (A) 50 minutes to complete 20 multiple-choice questions, (B) 50 minutes to complete 10 scenario-choice questions, and (C) 50 minutes to complete 10 true/false questions. An overall mark of 60% is required to pass and receive the ISO 22301 Practitioner Certificate.
You will receive a course binder containing copies of presentation slides, case studies, exercises and suggested solutions.
What You Will Learn
|Day 1: Introduction, Initiation, Planning and Requirements Gathering
Where do we start, who should be involved, what’s included, and what do we need to protect against?
- The Business Continuity Management Lifecycle.
- Identifying and communicating the need for Business Continuity Planning.
- Creating appropriate organizational and governance structures and ensuring that all required stakeholders are involved.
- Using Project Management methodologies to plan and implement BCP.
- Conducting business impact analysis to identify critical processes and assets
Day 2: Requirements Gathering, Continuity Strategy, Creating Continuity Plans
How much will we lose, what MUST be protected? What should we do if the worst happens and how should we do it?
- Identifying threats to your organization and objectively determining your level of risk.
- Developing a Business Case to justify BCP.
- Obtaining agreement to proceed.
- Using the information from the Requirements Gathering stages, evaluate and select strategic options to protect your business.
- Learn how to identify and select Risk Reduction and Recovery measures for Business Processes, supply chains, and technology.
- Work through the various plans required, understanding their contents, why they are required, how they are used, and how they will be maintained.
- Incident Management
- Business Continuity
- Disaster Recovery
- Business Resumption
|Day 3: Preparing to Execute; Training and Awareness; Exercise, Review and Maintain; and Invocation
How do we confirm that the plan would work; How do we keep everyone engaged throughout the BCP program; How do we make sure that we can act when the time comes? What do we do when the worst happens?
- Build testing, exercising, awareness, and training schedules.
- Identify and develop the people, skills and knowledge necessary to test, deploy, and maintain all plans.
- Conduct the initial exercises and tests, adjusting the documents as required.
- Accept the planning documents and initiate Change Control.
- Conduct ongoing awareness sessions, keeping the materials up to date, and ensuring that all parties are familiar with their responsibilities.
- Ensure that all participants are able to meet their responsibilities.
- Staying in touch with other parties to the plans, holding regular reviews to ensure that documentation is up to date at all times, and conducting audits.
- Invoke the Continuity Plan during a disaster or emergency
Day 4: ISO 22301
What are the requirements for business continuity from ISO 22301? What is the organization’s context for business continuity? What about leadership, planning, support, operations, performance evaluation and improving?
- Introduction to BCMS
- Organizational context
- Performance evaluation
Day 5: Wrap up and Examination
- Review of all materials with highlights on key points.
- Practice examination, self-graded to allow participants to be clear on how the examination will be marked.
- TCIC ISO 22301 Certification Exam