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Improving Team Effectiveness

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Abstract: 

Think about the first work team you were on. You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can they learn what to expect from others and the best way to get what the team needs.

This program uses the DiSC ® framework to address three of the most common challenges that teams face: motivation, conflict, and communication. Participants learn simple, intuitive ways to make lasting improvements in a team’s effectiveness.

LEARNING OBJECTIVES

By the end of the workshop participants will be able to:

  • Appreciate the diverse needs and preferences of each DiSC® style
  • Recognize and capitalize on the personal motivators that drive them
  • Understand their own conflict style and the impact that it has on others
  • Recognize inappropriate or unproductive communication
  • Develop the skill to adapt to the diverse styles of their teammates
  • Enhance team motivation, conflict resolution, and communication

 

WHO SHOULD ATTEND

This course is intended for all members of a team, including team leader.

PREREQUISITE

Participants are required to complete DiSC ® online.

MATERIALS

You will receive a course binder containing a copy of the presentation slides.

WHAT YOU WILL LEARN

Module 1

  • Discover four styles of behavior and explore the general preferences of your style

 

Module 2

  • Understand what motivates you at work

 

Module 3

  • Learn about your behavior when you are in conflict with others

 

Module 4

  • Learn how to adapt your communication to different styles

 

course info

Course ID: TS-8090
Course Level: Advanced
Duration: 1 Day

upcoming sessions

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PMI PDUs

PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 0 7 0
PgMP 0 7 0
PfMP 0 7 0
PMI-ACP 0 7 0
PMI-SP 0 7 0
PMI-RMP 0 7 0
PMI-PBA 0 7 0

 
The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 7 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 1 RU
  • CIPS Information Systems Professionals (ISPs) earn 7 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 7 Learning Credits