This interactive course is designed to provide participants with specific knowledge and techniques to become more effective negotiators in the context of projects in a construction environment. The course introduces concepts and approaches for project managers to analyze their own preferred negotiation styles, to manage conflict and remove obstacles, and to plan effectively for negotiations after identifying the styles, options and interests of the sides involved. It incorporates concepts related to vendor management, dispute resolution, negotiations related to change orders, claims administration and scheduling issues – all tailored to construction-related situations and scenarios.
The course uses an engaging delivery style including lectures, group discussions, and simulated negotiations based on real-life case studies. Participants will spend close to two-thirds of the course engaged in these discussions, activities, conversations, exercises, simulations and debriefs.
Participants will gain practical skills to:
This course is designed for project managers and project team members in construction environments who would like to improve their ability to effectively negotiate through construction-related situations. These include resources issues, objectives, timelines, claims, disputes, delays, change orders and priorities. The course will improve a participant’s ability to effectively lead and handle negotiations with managers, sponsors, team resources, other project managers, vendors, customers and other project stakeholders.
There is no prerequisite for this course. It functions as a stand-alone course.
Participants will receive a course binder and a set of templates that can be used on their own projects.
Negotiation Best Practices
Construction Negotiation Stages
Contract Negotiation and Vendor Management
Action Plan and Next Steps