Programs are suites of interrelated projects and operational activities. Program managers coordinate the efforts of project teams, functional groups, product support and operations staff, marketing specialists, suppliers and others to ensure that proposed business changes, complex products and processes are implemented to maximize benefits.
Program managers are responsible for the achievement of more than the delivery of project results; they are change agents responsible for the integrated implementation and success of proposed business changes in the form of products and/or business processes.
To succeed, program managers require marketing, business management, leadership, facilitation and project management skills. Effective program managers recognize that managing a program is exponentially more complex than managing a single project. They recognize that technical and project management skills are not enough. Success relies on business knowledge, leadership capability, communication and negotiation skills.
The goal of this course is to equip participants with the necessary knowledge, skills and techniques to effectively navigate creation, implementation and ongoing operations of program management and, in some cases, product management processes within the context of the organization.
Participants will gain practical skills to:
This course is appropriate for individuals who:
There is no prerequisite for this course. It functions as a stand-alone course.
You will receive a course binder containing copies of presentation slides, case studies, exercises and suggested solutions.