This course offers participants a set of concepts and techniques to develop and improve quality plans and programs at the organization. Participants will learn to plan and build quality into their projects, prioritize requirements and stakeholder needs to ensure customers’ needs and success are met, and select quality assurance and quality control actions that are best suitable for the project and the organizational needs.
The course will also introduce quality management processes and concepts, including metrics and tools to ensure delivery of project and organizational success; these include the establishment of quality and project health measures that serve as indicators that in turn track the state of the project and provide underlying early signs of trends.
Participants will gain practical skills to:
This course is aimed at those who already have some experience managing projects.
There is no prerequisite for this course. It functions as a stand-alone course.
You will receive a course binder containing copies of presentation slides, exercises, and suggested solutions.
||Hands On Exercises