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Scope and Requirements Development [Online]

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This online course introduces participants to the tools and techniques necessary to develop well-understood project requirements. Participants are introduced to Displayed Thinking, use-cases, requirements interviews, requirements meetings, requirements documentation, and many other topics critical to the success of a complex project.


This course is best suited for experienced professionals interested in enhancing their management skills.


Although not required, it is recommended that participants be working towards, or already have, their PMP certification before taking this course.


Course Introduction

Effective Listening Skills for Requirements Definition

  • Listening vs. Hearing
  • Communication Realities
  • Listening Approaches
  • The Function of Listening



  • Who is a Stakeholder?
  • Responsibility Assignment Matrix (RAM)
  • The RACI Matrix
  • Steps in Stakeholder Management
  • Stakeholder Prioritization


Scope Definition

  • The Product vs. Project Scope
  • The IIBA BOK Process Model
  • Enterprise Analysis
  • Requirements Planning & Management
  • Requirements Elicitation
  • Requirements Analysis
  • Requirements Communication
  • Solution Assessment & Validation
  • Project Boundaries
  • The PMI Scope Management Framework
  • Real World Best Practice
  • The LGd Process
  • Project Sponsor Issues Charter
  • Charter Environmental Factors to Consider
  • The Project Data Sheet (PDS)
  • Roles & Responsibilities
  • Gold Plating
  • Scope Creep


Creating Effective Work Breakdown Structures

  • Scope Definition
  • The Work Breakdown Structure
  • Managing Change
  • Introduction to Displayed Thinking


Requirements Basics

  • What is a Requirement?
  • IIBA BOK Requirements
  • Functional vs. Non-Functional
  • What Makes A Good Requirement?
  • Business Requirements vs. System Requirement
  • Key Requirement Tests
  • The Problem Pyramid


Use Cases

  • Why Create Use Cases?
  • The WBS and Use Cases
  • The Basic Use Case Process
  • Keys to Effective Use Cases
  • Detailed Use Case
  • Use Case Checklist


Developmental Methodologies

  • Methodologies, Frameworks and Processes
  • Methodology Drivers
  • The Volere Process
  • The Basic RUP Process
  • SCRUM Basics


Testable Requirements

  • Standard Testing Activities
  • Requirements Based Testing (RBT)
  • Ambiguity Review
  • Types of Testing
  • Test Cases


The Software Requirements Specification (SRS)

  • The SRS Defined
  • SRS Goals
  • The SRS Components
  • 10 Quality Characteristics of an SRS
  • Quality Measures Related to Individual SRS


Business Domain Modeling

  • BDM Defined
  • BDM Roles - The Business Process Analyst
  • BDM Roles - The Business Model Reviewer
  • BDM Roles - The Software Architect
  • BDM Artifacts
  • BDM Model
  • Why is a Domain Model Needed?


Other Advanced Tools

  • The Spectrum Diagram
  • Activity Diagram
  • Block/Swimlane Workflow Diagram
  • Business Process Diagram (BPD)
  • Cause & Effect Diagram
  • Decision Tree Analysis
  • Advanced Decision Tree
  • Class Diagrams
  • Data Flow Diagrams (DFD)
  • FURPS+


course info

Course ID: CA-1012
Course Level: Intermediate
Duration: 21 hours

Register Online

$395 USD


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 21 0 0
PgMP 21 0 0
PfMP 0 0 0
PMI-ACP 7 0 0
PMI-SP 0 0 0
PMI-RMP 0 0 0
PMI-PBA 21 0 0

The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 21 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 3 RUs
  • CIPS Information Systems Professionals (ISPs) earn 21 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 21 Learning Credits