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Six Sigma White Belt Workshop

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This 2-day workshop provides participants with an understanding of the Six Sigma approach for rapidly and dramatically improving business processes throughout the entire organization. Participants learn how to participate on multi-functional, multi-level teams targeting a wide spectrum of improvement opportunities. This methodology, used world-wide, provides a reliable approach for achieving world class performance improvement and employee involvement in manufacturing and non-manufacturing processes across all sectors.

Held in a workshop format, this course is designed to teach participants how to effectively use many of the tools of Six Sigma. Graduates will understand the variety of six sigma methodologies and tools that are used, and will be able to participate in six sigma improvement projects.

Course graduates will be expected to play a vital role in the organization’s six sigma effort, because they are the people who will be able to execute the principles and practices of six sigma on a daily basis. Participants will learn how to focus on and use many of the proven six sigma problem-solving and statistical methodologies along with the Lean tools, to contribute to the success of the organization.

Rather than focus merely on the six sigma statistical tools, the focus of this workshop is to enable participants to implement six sigma projects and achieve measurable improvements in the output of processes.

Participants will learn through lecture, class discussions, class exercises, case studies and team breakouts.


Graduates will be able to use the structured methodologies and skills taught in this course to be able to participate in SS projects. They will understand and be able to use the tools and techniques that will enable them to simplify, standardize, align, synchronize and achieve rapid and sustainable improvements in business processes.

Graduates will be able to use a variety of structured six sigma improvement methodologies to achieve and implement high quality, sustainable improvement solutions.

Successful graduates earn the Six Sigma White Belt designation.


This course is primarily targeted at employees at all levels throughout the organization who are going to participate on six sigma teams working to improve their business processes.


There is no prerequisite for this course. It functions as a stand-alone course.


You will receive a course binder containing copies of presentation slides and handouts.



  • Six Sigma overview
  • What is Six Sigma?
    • DMAIC
    • DMAICR
    • DFSS
  • Quality, reliability, six sigma
  • What is Lean?
  • The power of combining Lean tools with Six Sigma methodologies


Basic Six Sigma Methodologies

  • Process mapping
  • Value analysis
    • Voice of the customer
    • Value-adding processes
    • Business value-adding processes
    • Non value-adding processes
    • Process characterization
    • Process capability
    • Business process benchmarking
  • Cost of quality
  • Cause & Effect analysis
  • Data collection and analysis
  • Failure Mode and Effects Analysis
  • Basic statistical concepts
  • Measurement system analysis
  • Creating, implementing and sustaining innovative solutions
  • Mistake proofing


Implementation Strategy

  • Applying SS to manufacturing, service, maintenance, administrative processes
  • Project guidelines & selection
  • Project teams & teamwork
  • Team-based skills and techniques
  • Project planning
  • Developing implementation plans
  • Obstacles & barriers


Management Control Systems

  • 4-Panel Reports
  • Project metrics


course info

Course ID: SS-0701
Course Level: Beginner
Duration: 2 days

upcoming sessions

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PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 5.5 0.5 1
PgMP 5.5 0.5 1
PfMP 0 0.5 1
PMI-ACP 0 0.5 1
PMI-SP 0 0.5 1
PMI-RMP 0.5 0.5 1
PMI-PBA 0 0.5 1

The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 7CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 1 RU
  • CIPS Information Systems Professionals (ISPs) earn 7 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 7 Learning Credits