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Building Dynamic Work Teams

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This workshop is designed to help you get teams “jump started”, focused from the very beginning and moving steadily on an upward curve of progress. What’s more, participants will actually experience the team-building process through in-class simulations, and through a disciplined, 9-step process improvement methodology.

Implementation of a team environment requires significant resources, which can be returned to the organization only if teams are successful. A primary key to success is getting teams focused, trained and organized very early in the formative stages. The progress of teams — and the benefits accrued by the organization — is directly correlated to a strong, structured team-building approach.

The workshop is highly experiential, using a wide variety of instructional and participative techniques. Participants will experience the process of team-building. Process improvement methodology, along with basic team tools and techniques are demonstrated and applied in a work-process simulation. The process is base-lined during the initial run of the simulation. Data and process analysis techniques are then utilized to identify and test process and quality improvements. The simulation is conducted again, using pre- and post-metrics to document improvements. The simulation produces a “soft” product and incorporates both administrative and production processes.


Participants will gain the ability to be able to:

  • Carry out effective, business-driven, team-building activities, establish the basic structure and organization necessary for a team to operate effectively
  • Identify team and organizational roles and accountabilities
  • Carry out a 9-step process improvement methodology
  • Demonstrate the use and application of team tools and techniques such as flowcharting, cause and effect analysis, multivoting, testing and charting



This experiential workshop is for team leaders, facilitators and team members. The program focuses on the process of starting and sustaining high energy, high performance and results-oriented work teams.


This course has no prerequisite.


You will receive a course binder containing a copy of the presentation slides.


DAY 1:

  • What is team building? Why do it at all?
  • The “7 deadly sins” that will delay or prevent team development


The First Team Meeting – The Most Critical of All

  • The rule of the first 10 minutes – how to “jump start” a team
  • Establishing a business environment from the very beginning – goals, focus and direction
  • Structuring and preparing for the first team meeting


Establishing Team Structure and Organization

  • The predictable stages of team development and how they can be influenced positively
  • Functions and roles of team players – What are they? Who should play them? What is a Team Leader? A Facilitator? What are the differences between them?
  • The critical mechanics, agendas, minutes, “parking lots”, and ground rules


DAY 2:
Building the Team’s Tool Kit – A Process Improvement Simulation

  • Note: Day Two is devoted entirely to process improvement techniques and tools as applied to an in-class simulation of an operating process
  • The traditional approach – establishing a baseline
  • Application of a 9-step process improvement methodology
  • “Pulling” team tools into the process: flowcharting, brainstorming, cause/effect analysis, multivoting, charting
  • Identifying, testing and implementing quality and process improvements


course info

Course ID: PM-0101
Course Level: Beginner
Duration: 2 days

upcoming sessions

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PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 2 12 0
PgMP 2 12 0
PfMP 0 12 0
PMI-ACP 2 12 0
PMI-SP 0 12 0
PMI-RMP 0 12 0
PMI-PBA 2 12 0

The three columns in the table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 14CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 2 RU
  • CIPS Information Systems Professionals (ISPs) earn 14 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 14 Learning Credits