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Introduction to Project Management [Online]

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This online course focuses on introducing participants to the practical basics of project management.

Focus is placed on internationally accepted standards for professional project management as defined by the Project Management Institute (PMI).


This course is best suited for those new to project management or desiring a refresher on the basics, and is especially effective when taken by entire project leadership teams.


There are no prerequisites for this course.


Introduction & Overview

  • Project Management Field
  • Certification
  • What is Project Management All About?
  • How Does an Organization Attain Predictable Results?
  • The Division of Skills


  Teams & Leadership

  • Janssen’s Model for Reactions to Change
  • Personality Profile - 4 Approaches
    • Conceptual Approach
    • Spontaneous Approach
    • Normative Approach
    • Methodical Approach
  • Team Dimensions Roles
  • The Five Dysfunctions of a Team
  • The Five Conflict Resolution Modes


  Project Communication

  • Why Is Communication Important?
  • With Whom Do We Communicate?
  • Listening
  • Channels of Communication
  • The Communications Plan
  • The Use of Collaboration Tools


  Stakeholder Management

  • Who is a Stakeholder?
  • Steps in Stakeholder Management
  • Stakeholder Prioritization


  The Basics of Project Management

  • What is Project Management?
  • The Triangle
  • PMBOK Guide
  • Project Boundaries
  • PMBOK Guide Knowledge Areas
  • Every Project Should Have:
    • The Basic Planning Steps
    • The Major Project Documents
    • The Project Charter
    • The Statement of Work
    • The Project Management Plan
    • The Project Data Sheet (PDS)
    • The Reporting Information Flow

Scope & Requirements

  • The Importance of Scope & Requirements Definition
  • The PMI Scope Management Framework
  • Scope Definition
  • The Work Breakdown Structure (WBS)
  • Components of the WBS
  • Managing Change
  • Why use a WBS?
  • Getting Quality Requirements
  • The Use Case


  Developmental Methodologies

  • Project Management & Development Methodologies
  • Formality/Sequentiality
  • Three Major Types
  • The Basic Waterfall Model
  • The Spiral Development Cycle
  • Prototyping
  • Agile Methodologies
  • Manifesto for Agile Software Development
  • Methodology Table
  • Selecting A Methodology


  Effective Budgets & Schedules

  • The Basic Steps in Scheduling
  • Sequencing
  • Potential Methods for Activity Sequencing
  • Network Diagram
  • Resource Estimating
  • Responsibility Assignment Matrix (RAM)
  • Duration Estimating
  • The Critical Formula
  • Efficiency vs. Availability
  • Project Evaluation & Review Technique (PERT)
  • Stages for Budget Development


  Project Performance

  • What Causes Project Delays?
  • What Behavior Do You Want?
  • The Keys to Success
  • Measuring Success
  • Introduction to Earned Value
  • Cost Analysis
  • Schedule Analysis


  Change Management

  • Defining Change Management
  • Scope Change Management
  • Change Request Form
  • Action Items or Issues

course info

Course ID: CA-1005
Course Level: Beginner
Duration: 21 hours

Register Online


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 21 0 0
PgMP 21 0 0
PfMP 0 0 0
PMI-ACP 0 0 0
PMI-SP 0 0 0
PMI-RMP 0 0 0
PMI-PBA 0 0 0

The three columns in the table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 21CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 3 RUs
  • CIPS Information Systems Professionals (ISPs) earn 21 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 21 Learning Credits