Knowledge-Based Management

This 2-day seminar is more than a training program. It presents a management process that deals on a practical level with the critical and unique accountabilities of top executives middle managers and first-line supervisors - and provides the techniques to carry them out.

Accumulated knowledge uniquely applied at each management level, is the single greatest untapped resource in any organization. This seminar shows you how to marshal and direct this resource and to free up its enormous potential for immediate improvement in organizational performance.

Managing in today's business environment requires specialized skills and knowledges (plural intended) at each level of management. These skills and knowledge are not covered in typical management training courses which tend to emphasize either functional skills such as planning, delegating and communicating or "soft" skills of an interpersonal nature.

The meaningful application of functional and "soft" skills requires an in-depth understanding of the unique knowledges and accountabilities of each management level. The "what" must come before the "how" and "to whom."

Meeting the challenge of managing an organization effectively requires a hierarchy of knowledge in a well defined organizational structure with clear identification of accountability. Our seminar, Knowledge-Based Management meets this challenge.

LEARNING OBJECTIVES

Participants will gain the ability to be able to:

• Identify and reinforce accountability at all organizational levels.
• Identify the unique knowledge that must exist in each segment to the organization: employees, management staff and service groups.
• Balance the need to get things done with the importance of having the right people doing them.
• Create a team environment that works. Effectively utilize the vital resources of staff groups. Unleash the enormous potential of people through empowerment, properly done, and personal development, properly managed. Create an organization that spreads responsibilities throughout the organization rather than distributing power.
• Get things done by creating a "causal environment" in which goals are clear and priorities continuously maintained.
• Identify "payoff ‘duties and assure they are happening. Find out if your efforts, activities and resources are really making a contribution.

WHO SHOULD ATTEND

This seminar is designed for senior managers, middle managers, supervisors, team leaders, and heads of staff and service functions. It is particularly effective for your organization when representatives from each of these levels attend.

PREREQUISITE

This course has no prerequisite.

MATERIALS

You will receive a course binder containing a copy of the presentation slides.

WHAT YOU WILL LEARN