During this program you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

• Change and the Individual
• Change and the Organization
• Communications and Stakeholder Engagement
• Change Management Practice

This course also prepares you for the APMG Change Management Foundation™ exam. Given that a primary course goal is to achieve the Foundation™ certification, the course study guide will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. This course is offered over five half-day sessions. The Foundation™ level exam is taken after completion of the fifth session.

Performance Outcomes

• Preparing individuals for change
• Assessing organizational change readiness and change impact
• Leading organizational change
• Engaging stakeholders for successful change
• Preparing for the Foundation exam

Learning Objectives

Participants will gain practical skills to:

• Explain the current context of change and how it is evolving
• Understand major drivers of change and the organizational context of change including the effects of organizational culture
• Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
• Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
• Support people who are in key change roles and help them build an effective change team
• Explain how understanding human dynamics and organizational context is changing the way we approach change
• Analyze stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
• Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
• Prepare for the Foundation exam
   

Who Should Attend

This qualification is aimed at individuals who are actively involved in providing dedicated support to change initiatives who require a working knowledge of the key principles of change management, who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher-level Practitioner qualification and therefore includes all those who are the target audience for that qualification.

Prerequisite

• Pre-reading: the first two chapters of The Change Management Study Guide.
• Approximately two (2) hours of study is recommended each evening.

Materials

A digital copy of The Change Management Study Guide will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.

What You Will Learn

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