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Change Management Foundation™ Certification

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During this program you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

  • Change and the Individual
  • Change and the Organization
  • Communications and Stakeholder Engagement
  • Change Management Practice


This course also prepares you for the APMG Change Management Foundation™ exam. Given that a primary course goal is to achieve the Foundation™ certification, the course textbook will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation™ level exam is taken at the end of the course on the third day.

Performance Outcomes

  • Preparing individuals for change
  • Assessing organizational change readiness and change impact
  • Leading organizational change
  • Engaging stakeholders for successful change
  • Preparing for the Foundation exam


Learning Objectives

Participants will gain practical skills to:

  • Understand how individuals learn and why many may resist change
  • Understand how to build an effective change team
  • Understand various approaches to plan, implement, and sustain organizational change
  • Understand how to assess change impact and readiness and deal with resistance
  • Improve your ability to pass the APMG Change Management Foundation Certification exam


Who Should Attend

  • Those wishing to achieve Change Management Foundation™ Certification
  • Those in any role including leading, managing, or supporting the change initiative
  • Those working in organizations where a change initiative is being planned or taking place
  • Those that have already completed other change management certifications



  • Strong understanding of Change Management concepts.
  • Mandatory pre-reading: The Effective Change Manager’s Handbook, read the entire book.
  • Approximately two (2) hours of study is recommended each evening.



A program textbook will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.


Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives


Change and the Individual

  • How people learn
  • Personality and change – introduction to MBTI
  • Models of individual change – the Change Curve and Bridges’ Transition
  • Motivating individuals during change


Change and the Organization

  • Understanding organizational metaphors
  • Organizational culture and change
  • 3 models of change – Lewin, Kotter, and Senge
  • Key roles in change


Stakeholder Engagement

  • Identifying and analyzing stakeholders
  • Personas and empathy maps
  • Influencing strategies



  • Feedback and communication approaches
  • Communicating change – planning, factors, and barriers
  • Communication biases and channels


Change Impact

  • Identifying and assessing change impact
  • Stakeholder impact assessment
  • Change severity assessment


Change Readiness

  • Building change agent networks and the change team
  • How to make the organization ready for change
  • Creating a change management plan
  • Dealing with resistance to change




course info

Course ID: TS-5550
Course Level: Advanced
Duration: 3 Days

upcoming sessions

Apr. 29, 2020 - May. 01, 2020
Instructor: Elizabeth Keurvorst

Event starts in: 66 days
Surrey TBD

Register Now
Oct. 21, 2020 - Oct. 23, 2020
Instructor: Elizabeth Keurvorst

Event starts in: 241 days
Vancouver BC - TBD

Register Now


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 0 21 0
PgMP 0 21 0
PfMP 0 21 0
PMI-ACP 0 21 0
PMI-SP 0 21 0
PMI-RMP 0 21 0
PMI-PBA 0 21 0

The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 21 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 3 RU
  • CIPS Information Systems Professionals (ISPs) earn 21 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 21 Learning Credits

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