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Procept Associates and its Practical Management Instruction (PMI) and TidalShift subsidiaries have a history of giving back to the management profession stretching back to PMI's founding in 1965.  Below are a number of videos that Procept has made available free of charge to the public to further the development of management skills around the world.


Leveraging the 8 Sources of Personal Power
by Dr. Vijay K. Verma

Most project managers have enormous responsibility but not enough formal authority. They cannot succeed without the proper understanding of power and how to use it effectively. Successful project managers recognize the need to evaluate power and the importance of managing stakeholders through influence. In this recorded webinar, Procept senior consultant Vijay Verma identifies the eight types of personal power, the characteristics and outcomes of each type, how to capitalize on your informal power, and how to develop strategies to increase your total power. Viewers will learn practical guidelines to influence successfully without formal authority by leveraging their eight sources of personal power.

The Power of Self-Awareness: The First Step in Making a Leader
by Dr. Sami Fahmy

Self-awareness is an essential characteristic of an effective leader or manager. Self perception, values, emotional and social intelligence, behaviours, beliefs, and motivations all have a major impact on a leader's effectiveness. A self-aware manager or leader can control his or her stress and make better decisions. Join Procept consultant Dr. Sami Fahmy in this one-hour recorded webinar to discover how self-awareness can make you a better manager or leader.


Introduction to Integrated Risk Management (IRM)
by Amber Howard

Events of the past year have driven home the need for all businesses to have an integrated risk management approach that is appropriate for their business. Risks can be defined as uncertain events or conditions that, if they occur, have a positive or negative effect on a business. If we are not aware of the potential risks to our business, we are not able to put into place the necessary processes to ensure our ongoing success in the face of uncertainty.

In this informative session, learn about how adopting a set of risk management practices (supported by a risk-aware culture and enabling technologies) can improve decision making and overall performance. An integrated view of how well an organization manages its unique set of risks will help you prepare the organization to be resilient when impacted by change.

The Organizational Role of the Supervisor
by Kevin Aguanno

What is the difference between a supervisor and a manager? Many organizations struggle with this distinction and, as a result, face unnecessary challenges and conflicts. Often, our job role descriptions don't resolve the issue, leaving lots of room for interpretation. What's a new supervisor (or manager) to do? In this enlightening session, get the answer to these (and many more) questions. Come away with a much clearer understanding of the key role supervisors play in an organization, how they are to work with managers, and how the two have very distinct responsibilities. Watch this webinar recording by Procept executive consultant Kevin Aguanno to better understand the role supervisors play on the management team and to handle the situation when someone holds both supervisor and manager roles simultaneously.


Know Thyself: Self Awareness as the Key to Emotional Intelligence
by Sami Fahmy

Self-awareness is an essential characteristic of an effective leader or manager. Self perception, values, emotional and social intelligence, behaviors, beliefs, and motivations have a major impact on a leader's effectiveness and a self-aware manager or leader can control his or her stress and make better decisions. Watch this webinar recording of Procept senior instructor Dr. Sami Fahmy to discover how self-awareness can make you an effective manager or leader. Learn what self awareness really means, the several skills that make up self awareness, strategies to improve self-awareness, and how to apply self-awareness techniques to enhance our everyday living.

A Manager's Guide to Developing Trust and Synergy
by Vijay K. Verma

Managers must build cohesive teams to accomplish their goals. Traditional management skills are not enough to develop teams to their maximum potential. Managers must create an environment of trust, respect, and synergy, despite disagreements, cultural differences, conflicts, and other challenges.

In this webinar recording from management expert and three-time best selling author Vijay K. Verma, participants learn how to develop trust and synergy by understanding the dynamics of trust, developing strategies to manage five categories of stakeholders, learning practical techniques for developing trust and synergy, and increasing leadership effectiveness to increase performance. Participants learn many practical tips for creating a climate of more collaboration and synergy by enhancing mutual trust and understanding.

Using Connection and Influence Mapping to Understand Organizational Risk
by Mark Peco

Our world is made up of many diverse things that are connected with each other. People are connected to cars. Cars are connected to roads. Roads are connected to signals and signs. Behaviors emerge from the influences and forces that result from this connectivity.

Connection and influence mapping uses models that represent how things are connected in the form of networks. Examples include social networks, transportation infrastructure, organizational structure, supply chains, process flows and project schedules. These models help us understand how networks are structured, how they behave, who the major influencers are, where congestion points are, where likely points of failure are and how flows are distributed in terms of capacity and cost performance.

While graphs represent network structures, graph analytics helps us understand the behavior and performance of the networks. This provides rich information to analysts and decision makers who are seeking how to improve the performance of their organizations and related networks.

This recorded webinar from Procept consultant Mark Peco provides a high-level overview of how analyzing these models helps us understand the behavior and performance of the networks and provides us rich information to analysts and decision makers who are seeking how to improve the performance of their organizations.

Managing a Multi-Generational Workforce
by Vijay K. Verma

Today’s work environment is filled with people from multiple generations and cultures, often leading to misunderstandings and mistaken assumptions that quickly derail even the most talented team. Cultural diversity in a multi-generational work environment poses challenges in communication, team building, and leadership. The different generations have a different outlook about work-life balance, personal priorities, and values plus they prefer different communication strategies and tools. Managers need to learn how to deal differently with people from multiple generations to get the most from their team members. Join Procept senior instructor Vijay K. Verma in this recorded webinar to learn the key management and leadership challenges of working with multi-generational teams and how to capitalize on the differences to increase overall performance. Viewers will begin to understand the viewpoints of the generations and learn practical strategies to manage multi-generational teams.

Fundamentals of COVID-19 Response and Recovery Planning
by Michael Lemiski

With economies re-opening after COVID-19 related shutdowns, businesses are struggling to determine how they will need to change to adapt to ongoing restrictions. The problem is greater than just enforcing social distancing or requiring the use of masks: in some cases supply chains or entire business models need to be replanned. In this video of a recorded webinar, consultant Michael Lemiski introduces participants to a framework for COVID-19 recovery planning, giving participants information and a tool they can use to ensure their own organizations have viable and comprehensive plans for reopening and growing their businesses in these challenging times.

Distress Tolerance: The Secret Sauce to Success!
by Bill Richardson

In today’s fast-paced work environment with looming deadlines and a constant pressure to adapt, we can experience an unhealthy strain. This pressure makes it challenging to block anxiety and face unfamiliar territory head-on; however, the ability to overcome obstacles is a key dimension to being curious and making strides in innovation – this is called distress tolerance. Join Procept Senior Associate Bill Richardson for an entertaining yet practical look at how to identify and develop this critical performance trait, which enables us to approach new and unfamiliar events in our lives with courage, perseverance and the willingness to take calculated risks.

Thinking on Purpose
by Bill Richardson

When when you're trying to impress the CEO across a boardroom table, evolutionary responses can cost you big time. So, how do you overcome your automatic reactions, retrain your brain, and outsmart evolution? To become more purposeful in your actions, and to expand your insight and foresight, you need to do less of your thinking on autopilot and more of your thinking on purpose. This involves a series of specific and deliberate steps: • Frame Your Purpose, so that you know exactly what you are trying to accomplish and why. • Qualify Your Information, so that you can distinguish between fact, fiction, and everything in between. • Identify Your Mindsets, so that you know what types of automatic thinking may be in play and how to deal with them. • Structure Your Thinking, so that you can escape the gravitational pull of autopilot thinking. • Validate Your Outcome, so that activity and effort are rewarded with achievement of a goal. Hosted by Bill Richardson, author of the book “Thinking on Purpose: Outsmarting Evolution”, this video will guide you through these steps with examples that will fascinate and intrigue. Learn the neuroscience behind why we think certain ways and learn how to overcome these biases.

Success Tips for New Supervisors
by Terry Kozlowski

If you’re a new Supervisor or an experienced Supervisor looking for tips to handle your challenging job, you'll benefit from this free video. As a first line supervisor directly responsible for your workers and their performance, you might face challenges in many areas. In this lively session, we’ll first share 14 of your key responsibilities.

Everything I Learned About Leadership is from Volunteering
by Peter Monkhouse

How do you become a good leader? PMI has recognized leadership as one of the three dimensions of the project management talent triangle, and PMI’s research is showing leadership skills are important for project success. Certainly, there are tools and techniques that you can learn in classes that help develop your leadership skills but nothing beats being able to practice the skills. In this session, Peter will share his thoughts, based on over 25 years of volunteering, on key leadership skills that you can develop through volunteering and how you can transfer these skills to your professional career.

Rewarding Employees without Breaking the Bank
by Kevin Aguanno

Even the best reward ideas can fall flat if they aren't suitable to the person, the organization, the situation or the magnitude of the accomplishment. Learn the 4 key factors that maximize the impact of your rewards, and the secrets guaranteed to delight recipients. Step-up your team's morale with non-monetary rewards, including ideas that cost less than $20!

Join author and Procept consultant Kevin Aguanno as he explains how to motivate employees and drive positive behavioural change with low (or no) cost techniques that have a big impact.

Setting the Ground Work: Working in and Leading a Virtual Team
by Claire Sookman

Virtual teams are no longer individuals living in remote areas. Virtual teams can be those in the building next door or even the office across the hallway. Making and managing the transition from traditional models of organizational operations to a virtual environment requires a strong foundation of trust, communication, and camaraderie: all capabilities this session will teach you. Participants in this workshop will learn how to communicate effectively within a virtual team setting and build a cohesive team that best facilitates communication and collaboration among virtual team members.

Planning Your Data-Driven Success Using a Capability Lens
by Mark Peco

Companies continue to increase their dependency on data and analytics for safely managing infrastructure, providing customer service, pursuing new growth opportunities, generating shareholder value, and maintaining regulatory compliance. New advances in data storage platforms, novel data sources, analytic algorithms, visualization techniques and open source software are causing challenges for companies to understand how everything fits together to create meaningful business results. A capability-based reference model can help organizations understand how to harness new and evolving analytic concepts in a manner that helps them enhance their business performance and achieve desired results. This video introduces a capability framework that describes the building blocks needed to successfully execute a data-driven strategy that aligns new analytic opportunities with key areas of business impact.

Join Procept's Mark Peco in this 45-minute video where you will learn:

  • To identify and categorize areas of business impact used for defining success
  • To describe business, analytic, data and organizational capabilities
  • How these capability areas are related and why understanding their dependencies is important
  • How capability maps are useful for developing a program plan

Mindfulness: A Key Factor in Leadership Development
by Prem Selver

The growing demand for corporate cost-cutting and restructuring is creating considerable stress and disengagement in both employees and leaders. This is the time to better understand how meditation can be not only an instrument for stress reduction but also a powerful tool for emotional and mental resilience and employee motivation.

While sharing values that motivate, having a sense of purpose, acting with integrity, authenticity, and emotional awareness are important in leadership, how can these be taught? The answer: by looking at the latest research on meditation and its role in leadership, you will be shown how meditation changes the leader to be more effective. The Leader who meditates will be a better motivator, resulting in increased productivity and employee engagement, and lower turnover. Other benefits include creating a positive work culture, promoting positive relationships, and building foundations of leadership success such as positive values, integrity, and trust.

Learn how mediation will improve your leadership success in this one-hour webinar by Procept Associate Prem Selver. You will be provided with some simple techniques to increase brain activity, reduce anxiety, and aid insomnia. Learn how to use meditation to create power for true leadership.

Speaking from personal experience as a leader and 16 years of practicing meditation, Selver will share how to be an effective leader in stressful work environments. Let what you learn change your life.

The Benefits of Mindfulness
by Beth Wallace

Mindfulness expert Beth Wallace discusses how this hot industry trend is making a big impact in the workplace.

Mindfulness at Work
by Beth Wallace & David Donaldson

David Donaldson of TidalShift talks with Beth Wallace, of the Mindful Project, about this trend of 'mindfulness' that is popping up in the mainstream and what exactly it's all about.

Exercising Influence: Building Relationships & Getting Results
by Gregg Brown

Influence enables you to build the relationships you need to get results inside or outside the formal power structure.  To be successful, you need to be skillful and flexible in the way you influence others. This webinar provides an overview of strategies for influencing others without straying into the realm of manipulation.

Coaching vs. Managing
by David Donaldson

This first of a 5 webinar series will introduce the concept of coaching, identifying the differences and similarities of managing and coaching. Over the course of the 5 webinars we will explore in greater depth the concepts and tools of coaching and how we can apply this to our work as Project Managers.
PDU Code: 1051Q556B4

Coaching Skills, Models, and Techniques
by Barb Rosen-Schreiber & David Donaldson

Special guest Barb Rosen-Schreiber joins this second instalment of a 5 part webinar series in which we introduce the tools, process and techniques required for being an effective coach.

Over the course of the 5 webinars we will explore in greater depth the concepts and tools of coaching and how we can apply this to our work as Project Managers.

PDU Code: 1051FBTU4O

Thanks for the Feedback: Providing Effective Performance Reviews Using the OSCAR Model
by David Donaldson

Giving (and getting) feedback can be very uncomfortable, at times to the point where we will avoid it at all costs.  In this 3rd session in a series of 5, we will look at how providing feedback using a coach approach can be extremely impactful.  

In this webinar we discuss how to provide relevant and "call to action" feedback using the OSCAR model, giving PMs tools they can use to have those difficult conversations.

PDU Code: 1051U3Z2L8

It's a New Year and Everything is Changing!
by David Donaldson

In this fourth session we will explore a coaching approach to accepting and working through change. How is this applied in a project management environment where we help people adapt to, adopt and sustain the new way of operating.

PDU Code: 1051RY4GBR

Coaching Up and Down
by David Donaldson

In this fifth and last webinar in this series, we look at real-life scenarios of how to work with and influence a difficult Sponsor, Key Stakeholder and Team Member and how using a coaching approach can turn that troubled project into a triumph.

PDU code: 1051LHIRGF

Coaching Excellence - Creating a Coaching Culture in Your Organization
by Kirk Fox

More and more studies are coming to the same conclusion: traditional performance management processes in organizations are NOT delivering better performance results, and in particular, not engaging and motivating employees. Recent research in neuroscience, and the results from applying a coach approach to managing people in organizations, has shown to:

• Better engage employees in their work and their role.
• Increase employee accountability and responsibility for their results.
• Build the capability of employees to deliver improved results.
• Create more positive, constructive behaviours.

Followership - The Other Half of Leadership
by David Donaldson

One of the characteristics of great leaders is they build great teams; you cannot build a great team without great followers. It is said that great leaders lead by example so it holds true that to develop great followers you must demonstrate great followership skills. In this interactive webinar, David will discuss how by focusing on people, leaders develop great followers by stepping out of the way and allowing people to take the lead in a given situation.

PDU Code: 105134KFG3

Managing Team Conflict
by Siobhan Brown

Working  with  so-called  difficult  employees  can  be  one  of  a  manager’s  biggest  headaches.  People  oftentimes  come across  as  difficult  because  they  handle  conflict  differently  than  we  do.  In  fact,  other’s  approaches  to  conflict  can  often seem  counterproductive,  confusing,  or  even  bizarre.

In this short video, TidalShift instructor Siobhan Brown presents one of the modules from our 1-day conflict management course.own presents one of the modules from our 1-day conflict management course.

Disaster-Proofing Your Business
by Sola Oduko

Business continuity planning is the process of developing, maintaining and implementing procedures to prevent, respond, recover and restore business operations within agreed time frames after a disruption to business operations from natural, man-made or technology hazards.

In this 1-hour recorded webinar, Procept consultant Sola Oduko speaks to those who are looking to develop continuity plans or who are unsure if their current plans will work for them in an emergency. He introduces the business continuity management lifecycle, and jump-starts participants on their business continuity journey. Along the way, he also reviews how one can establish a Business Continuity Management System (BCMS) using the ISO 22301 international standard.