Are you culturally intelligent? Cultural awareness is a key success factor in working as a team. Cultural competence boosts your ability to understand, communicate and effectively interact with people from different cultures. If you need a boost to help you work successfully with people from different cultures, this short course will fill this need.

This half-day online course addresses many issues that create conflict in relationships. Participants will have ample opportunities to practice what they learned in the class through the use of all discussions and case studies.

LEARNING OBJECTIVES

Participants will gain the ability to be able to:

• Deal with different cultural points of reference
• Describe the challenges facing leaders in a multicultural environment
• Maximize cultural sensitivity when working in a team environment
• Avoid misunderstandings based on cultural differences
• Reduce stress and irritation
   

WHO SHOULD ATTEND

Anyone involved in negotiations or who is trying to spot those who are not being truthful.

PREREQUISITE

This course has no prerequisite.

MATERIALS

You will receive an electronic copy of the course notes.

WHAT YOU WILL LEARN