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This 3-day course is designed to provide Business Analysts with the skills required for involvement in strategy development, pre-project activities, and developing and managing enterprise architecture.

This course is appropriate for experienced Business Analysts who are looking to formalize their experience through education as well as junior Business Analysts or those looking to enter the profession.

During this course you will learn the tasks and techniques outlined in the Enterprise Analysis and Solution Assessment and Validation Knowledge Areas within the Business Analysis Body of Knowledge (BABOK®). Through discussions, examples and hands-on exercises, you will recognize business goals and objectives, identify business problem or opportunity, analyze business problems or opportunities, identify viable solutions to these problems or opportunities, evaluate to select the most optimal solution, prepare and defend a business case. In addition, you will prepare procurement documents including a request for proposal, receive and evaluation proposals based on defined decision criteria, assess organizational readiness, and apply data conversion strategy and mapping to existing data.


Participants will gain practical skills to:

  • Discuss enterprise analysis tasks and techniques
  • Analyze and document a business problem
  • Devise a business case
  • Contrast viable solutions against developed decision criteria
  • List possible solutions approaches
  • Evaluate causes through the application of problem analysis techniques
  • Isolate major causes of business problem and where to focus resources
  • List types of gap analyses
  • Assess limitations through the creation of a gap analysis
  • Recall the phases of the project life cycle
  • Conduct a Strength Weakness Opportunity Threat (SWOT) analysis
  • Appraise competitive intelligence through a benchmarking study
  • Build on previously learned techniques to develop high level requirements for the business case
  • Defend business case recommendations
  • List the sections of an RFP
  • Describe the steps in RFP development and vendor selection
  • Apply data conversion strategy and mapping to existing data



The Enterprise and Strategic Analysis course is appropriate for individuals who are:

  • Pursuing a career in Business Analysis
  • Business or Information Systems managers or staff who is new to business analysis
  • Experienced Business Analysts requiring better understanding of the role, or desiring formal recognition through certification
  • Project staff or managers currently combining the role
  • Business Analyst role with other duties
  • Business staff or managers who are working in Business Analyst environments, needing to interact with project managers and business analysts



While there is no formal prerequisite for this course, some experience with business analysis is recommended.


You will receive a course binder containing copies of presentation slides, case studies, exercises, and suggested solutions.



  • Course introduction
  • Enterprise analysis
  • Solution assessment and validation


Business Need

  • Business goals and objectives
  • Business problem or opportunity statement
  • Business requirements
  • Root Cause Analysis
  • Process flows
  • Cause and effect diagram
  • Pareto diagram
  • SWOT Analysis
  • Benchmarking
  • Completing gap analysis
  • Uses of gap analysis
  • Gap analysis process
  • Gap analysis techniques


Viable Solution

  • Best practices for determining solution
  • Decision criteria
  • Alternative solutions
  • Decision matrices
  • Cost benefit analysis


The Business Case

  • Purpose of a business case
  • Approaches for developing a business case
  • Presenting a business case


Solution Assessment and Validation

  • Writing and evaluating an RFP
  • Assess sample proposals
  • Assessing organizational readiness
  • Completing force field analysis
  • Defining transitional requirements
  • Data conversion strategy
  • Data Mapping


course info

Course ID: 3700
Course Level: Intermediate
Duration: 3 days

upcoming sessions

Nov. 04, 2019 - Nov. 06, 2019
Instructor: Ori Schibi

Event starts in: 43 days
Dalhousie University (Halifax, NS)

Register Here
May. 04, 2020 - May. 06, 2020
Instructor: Terry (Aldebert) McLean

Event starts in: 225 days
Dalhousie University (Halifax, NS)

Register Here
Jun. 01, 2020 - Jun. 03, 2020
Instructor: TBD

Event starts in: 253 days
Western Continuing Studies (London, ON)

Register Here
Nov. 18, 2020 - Nov. 20, 2020
Event starts in: 423 days
Dalhousie University (Halifax, NS)

Register Here
Apr. 26, 2021 - Apr. 28, 2021
Event starts in: 582 days
Dalhousie University (Halifax, NS)

Register Here


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 7 0 14
PgMP 7 0 14
PfMP 0 0 14
PMI-ACP 3 0 14
PMI-SP 0 0 14
PMI-RMP 2 0 14
PMI-PBA 7 0 14

The three columns in the table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 21 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 3 RUs
  • CIPS Information Systems Professionals (ISPs) earn 21 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 21 Learning Credits

Good content and flow. Lots of opportunity for discussions.  Relevant exercises.

Beatrice Powell, PM/BA, City of Kitchener: Project Manager/Business Analyst, City of Kitchener