Facilitating Forward™ is a skill-development program for project managers and other leaders who need to facilitate meetings of their team or another group of people in order to achieve buy-in and accomplish results. In this highly experiential program, they will learn the fundamentals of facilitation including observation, communication, and intervention. They will gain insights, tools and techniques, and learn how and when to move between the roles of leader and facilitator.

As a team member or leader, you may sometimes be called upon to help a group to think and work together. The group may need to share information, solve a problem, or reach a decision, a solution, or an agreement. Whether the group consists of three people or fifty, having the skills to facilitate group process can help you to help others achieve results.

LEARNING OBJECTIVES

Facilitating Forward™ participants will learn to:

• Establish objectives for a facilitated session and design a format that will enable these objectives to be achieved
• Establish and get agreement to ground rules
• Establish and maintain a neutral role; distinguish between the roles of facilitator and leader and be able to switch roles as appropriate
• Observe group interactions to identify patterns of behavior, interpersonal issues, and barriers to progress
• Select and demonstrate appropriate communication skills to encourage participation, interaction, learning, and problem-solving
• Use tools and interventions to encourage productive discussion, generate ideas, solve problems, and handle difficult situations

WHO SHOULD ATTEND

Project leaders, managers, supervisors, or team members who may need to take on the role of facilitator in order to help a group or team to achieve high-quality results.

PREREQUISITE

This course has no prerequisite.

MATERIALS

You will receive a course binder containing a copy of the presentation slides.

WHAT YOU WILL LEARN