Login access is only available to associates and administrative staff.

Leadership, Relationships and Change

You are here

Managing projects is all about managing change–for your customers, your community, your organization, and your delivery partners.

This 2-day course goes beyond the basics, exploring what it takes for key project team players–project managers, business analysts, sponsors and team leads–to step up to the leadership and change challenges inherent in the most complex and demanding projects.

Learning Objectives

Participants will gain practical skills to:

  • Identify, explore and apply advanced project and change management theory and skills.
  • Survey selected project manager, team, change management, leadership and relationship management models.
  • Recognize human issues in project management and apply appropriate models.
  • Understand what sets the high powered project team apart and how they must use leadership and change management approaches to create and sustain a high powered project team.


Who Should Attend

The Leadership, Relationships, and Change course is appropriate for individuals who are:

  • Project Managers
  • Business Analysts
  • Project Sponsors
  • Technical team leaders
  • Who want to increase the chance of project success, by enhancing their people skills, and by understanding the dynamics of introducing change into an organization.



There is no prerequisite for this course. It functions as a stand-alone course.


You will receive a course binder containing copies of presentation slides, case studies, exercises, and suggested solutions.

What You Will Learn

Project Management Capability and High Powered Teams

  • The Importance of Leadership to Project Success
  • Matching Project Team Strength to Project Complexity
  • Getting a Handle on High Powered Teams


Leading and Motivating

  • Authority, Power and Influence
  • Managing versus Leading
  • The Superior Project Manager


All About Teams

  • A Team Model
  • Factors Influencing Team Behaviour
  • The Team’s Environment
  • Human Issues: Norms, Emotions, Emotional Intelligence


Coping with Change

  • Defining Organizational “Change”
  • Effective Change Management–a Model
  • Putting Change Management into Practice


course info

Course ID: VV-1801
Course Level: Advanced
Duration: 2 days

upcoming sessions

Session Not Found


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 0 11.5 2.5
PgMP 0 11.5 2.5
PfMP 0 11.5 2.5
PMI-ACP 0 11.5 2.5
PMI-SP 0 11.5 2.5
PMI-RMP 0 11.5 2.5
PMI-PBA 0 11.5 2.5

The three columns in the above table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 14 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 2 RUs
  • CIPS Information Systems Professionals (ISPs) earn 14 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 14 Learning Credits