Today's most effective leaders know that sustainable high performance isn't achieved by giving people answers—it's achieved by helping them discover their own. Organizations that foster a coaching culture are better equipped to adapt to change, develop talent, improve engagement, and consistently deliver stronger results.

This highly interactive, hands-on workshop helps managers and leaders develop a coaching style of leadership that builds capability, accountability, and confidence in others. Participants learn practical coaching techniques that enable them to guide employees and team members toward finding their own solutions, strengthening their skills, changing behaviours, and improving performance.

Rather than relying on a one-size-fits-all approach, participants learn how to assess each individual's needs, motivation, and readiness, allowing them to tailor coaching conversations for maximum impact. Through demonstrations, practice exercises, peer coaching, and real workplace scenarios, participants gain the confidence to apply coaching immediately in their day-to-day leadership.

Using proven frameworks including the OSCAR Coaching Model and the Performance Wheel, participants will develop the communication skills, questioning techniques, and coaching mindset needed to create meaningful performance conversations and support continuous learning. The course also explores how leaders can move beyond individual coaching conversations to foster a culture where coaching becomes an integral part of organizational performance and development. This practical workshop is designed to help leaders increase productivity, strengthen engagement, improve morale, and develop high-performing teams.

LEARNING OBJECTIVES

Upon completion of this course, participants will be able to:

• Understand the principles and philosophy of coaching 
• Apply the OSCAR Coaching Model to improve individual and team performance
• Build trust and conduct coaching conversations that encourage learning and accountability
• Assess an individual's motivation and readiness, and adapt coaching accordingly
• Use the Performance Wheel to identify development opportunities and maximize performance
• Select the most appropriate coaching approach for different situations and individuals
• Address common challenges managers face when adopting a coaching style
• Develop an action plan to incorporate coaching into everyday leadership practices 

WHO SHOULD ATTEND

This course is intended for managers, leaders, project managers, team leaders, change managers, change agents, and anyone in a leadership role.

PREREQUISITE

This course has no prerequisite. It functions as a stand-alone course.

MATERIALS

Participants will receive a digital workbook containing copies of all course slides, exercises and supplemental notes. 

WHAT YOU WILL LEARN

Coaching Overview

• Coaching and mentoring definitions and philosophies
• Understanding belief cycles
• Benefits of adopting a coaching approach

Coaching Skills, Models and Techniques

• Skills needed to be an effective coach
• The GROW Model
• The OSCAR Coaching Model
• Effective coaching questions
• Coaching demonstration and debrief

Co-Supervised Coaching Practice and Debrief

• Coaching, being coached, observing, and giving feedback
• Peer feedback and self-reflection

Coaching Tools and Techniques

• Different coaching approaches
• Using the Performance Wheel to raise awareness and maximize performance
• Applying coaching techniques to real workplace situations
• Coaching video and facilitated discussion

Applying Coaching as a Management Style

• Challenges managers face when adopting a coaching style

Wrap-Up

• Action planning and next steps