Impactful speaking abilities lead to collaborative relationships and synergistic performance. Most people think that to speak all you have to do is to open your month and the words will flow out flawlessly. Unfortunately, this is not true: an ad hoc approach creates conflict.

We all need to remember that, it is not WHAT you say it is HOW you say it. You need to speak with clarity and thoughtfulness. This is what this online course is all about. Join us to find out for yourself.

This half-day, practical online course provides participants with the tools and practice they need to become strong and confident communicators.

LEARNING OBJECTIVES

Participants will gain the ability to be able to:

• Communicate effectively with everyone in a manner that promotes understanding and reduces stress and tension for both parties
• Enhance trust and communication among project team members
• Choose the right words that create the right impact
• Produce positive results through effective communication with everyone
• Relate effectively with difficult and challenging situations
   

WHO SHOULD ATTEND

Anyone interested in improving their ability to speak in front of a group or to deliver an important message.

PREREQUISITE

This course has no prerequisite.

MATERIALS

You will receive an electronic copy of the course notes.

WHAT YOU WILL LEARN