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Introduction to Business Analysis

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This 1-day Introduction to Business Analysis workshop is not just for Business Analysts. Project managers and subject matter experts will also benefit greatly as the workshop provide them with a better understanding of the BA role on a project and how the BA role integrates with other traditional project management roles. Workshop participants will also find that with the fundamental level understanding of core BA tools gained through this workshop, they will be in a better position to help define and communicate the product requirements which must be addressed within the project.

Unlike most other BA courses, this course also addresses the challenge of responding to RFPs created by external clients in both the public and private sectors. The course is therefore ideal for organizations whose projects primarily involve clients external to their organization. As a result, Account Managers will also find this course highly applicable to their need for understanding and communicating client requirements as part of the sales cycle and contract negotiations.

Taught through a series of discussions, examples, and real world hands-on exercises drawn from IT projects, participants of this two day workshop will come away with tools they can apply immediately, whether their primary role is that of a Business Analyst, Project Manager, Account Manager, Consultant, Developer, or other core project team member.

Learning Objectives

Participants will gain practical skills to:

  • Understand the differences and the interrelationship between PM, BA, and SME roles
  • Understand the core BA tools used for:
  • Determining the business and user requirements
  • Documenting requirements
  • Understand how BA tools can benefit us
  • Understand best practices in defining requirements


Who Should Attend

The Introduction to Business Analysis course is appropriate for individuals who:

  • Project Managers
  • Subject Matter Experts (e.g. consultants, developers, programmers)
  • Account Manager



There is no prerequisite for this course. It functions as a stand-alone course.


Participants will receive a course binder containing copies of presentation slides, exercises, and reference materials. Participants will also receive a CD containing additional course reference materials.

What You Will Learn

Introduction to Business Analysis

Enterprise Analysis

  • Responding to an RFP
  • Identifying the business problem
  • Identifying a viable solution


Requirements Management

  • Introduction to requirements
  • Requirements elicitation
  • Use case development
  • Business requirements document



course info

Course ID: 3500
Course Level: Beginner
Duration: 1 day

upcoming sessions

Session Not Found


PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  Tech. Ldrshp. Strat. & Bus.
PMP 7 0 0
PgMP 7 0 0
PfMP 0 0 0
PMI-ACP 7 0 0
PMI-SP 0 0 0
PMI-RMP 0 0 0
PMI-PBA 7 0 0

The three columns in the table are Technical Project Management, Leadership, and Strategic & Business Management.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 7 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 1 RUs
  • CIPS Information Systems Professionals (ISPs) earn 7 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 7 Learning Credits