Free Webinar | Mar 25: Use the “5 Whys” and “So Whats” to uncover root causes and anticipate the real impact of your decisions. | Procept courses accredited by the CCA for Gold Seal certification credits.
NEW VIDEO: Using the Five "Whys" and "So Whats" to Identify Root Causes and Downstream Impacts

NEW VIDEO: Using the Five "Whys" and "So Whats" to Identify Root Causes and Downstream Impacts

In this video by Procept senior facilitator Bill Richardson, learn how to use the "Five Whys" technique to perform root cause analyses and the "So Whats" technique to better understand downstream impacts of a situation. You can use these to make better decisions.

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