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TidalShift recently received a video testimonial from Nicole Wershler, a client in Alberta, who praises the company for the excellence of its change management offerings. The manager of an IT Project Management Office (PMO) for a large Alberta utility company, Nicole highlights the need for change management training in a dynamic economy, such...

Join Procept president Kevin Aguanno as he explains the details around the Certified Agile Project Manager (Cert.APM) exam from the Project Management Association of Canada. Learn about the certification requirements, how to apply for the exam, the exam procedures, and a topical outline of the questions that will be used in the exam. Also, he...

As one of the early promoters of the ITIL framework for IT service management, Procept has stayed aligned with the standards as they have gone through changes from v2 through to the new v4. As v4 is rolled out in early 2019, Procept will be working in synch with AXELOS, the ITIL certification body. Our ITIL Foundations course is being updated to...

Join Procept associate Terry Kozlowski as she shares success tips for new supervisors who are directly responsible for their workers' performance. In this lively session, Kozlowski shares 14 key responsibilities of a supervisor.

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In today’s world, a product or idea becomes obsolete before it comes off the drawing board. Leadership seems to be the mitigating factor to keep the bottom line from eroding or advancing. In this video, Procept associate Prem Selver introduces the concepts of Mindful Leadership and how it can lead us to be more effective in the workplace....

In these challenging times, how do you motivate and reward employees when budgets are tight? Watch Procept associate Kevin Aguanno as he explains how to motivate employees and drive positive behavioural change with low (or no) cost techniques that have a big impact.

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One of the most important things in any product (or service) development venture is to listen to, understand and capture the voice of the customer. Doing it is critical to how well the customer’s needs are met, and despite a multitude of methodologies, approaches, tools and techniques – many endeavours fall short of properly capturing the full...

TidalShift associate Dr. Nick Horney is a master in VUCA (volatility, uncertainty, complexity and ambiguity) and has been recognized for innovations in organizational agility theory and practice which includes The AGILE Model.® Dr. Horney has consulted with global leaders to help transform their visions to action by anticipating...

In this video, mindfulness expert Beth Wallace, a TidalShift trainer and consultant, discusses how this hot trend is making a big impact in the workplace.

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Join Procept associate and best-selling author Vijay K. Verma in this recorded webinar as he discusses the topic of his new book: how organizational politics can be hazardous to a project's health and what to do about it. In this session, learn how to analyze and navigate the political landscape in an organization, protect yourself from “sharks...

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