Procept is committed to ensuring equal access and participation for people with disabilities. We strive at all times to provide goods and services in a way that respects the dignity and independence of persons with disabilities. We are committed to ensuring that, persons with disabilities receive accessible goods and services of the same quality that others receive and we ensure that, to the extent possible, accessible goods and services are delivered in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under the applicable accessibility laws.
It is critical that we provide high-quality, accessible services to our clients. Procept has been required to comply with the customer service standards under various applicable laws and regulations including section 508 of the U.S. Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990, Section 255 of the U.S. Telecommunications Act of 1996, Ontario Human Rights Code, Ontarians with Disabilities Act of 2001, and Accessibility for Ontarians with Disabilities Act of 2005.
We strive to build an inclusive and accessible work environment free from discrimination and harassment. We believe that all people are entitled to a workplace that is accessible and enables them to participate fully. We uphold the rights of all employees to be treated with dignity, respect and equality. Every employee is expected to contribute to creating and sustaining such a workplace.
We retain the right to amend or change these policies at any time; however, any such change will only be made after considering the impact on people with disabilities. If you wish to provide feedback on these policies, you may do so by:
Phone: +1 (416) 693-5559
TTY: Use the Bell Relay System by calling 1-800-268-9242 (Ontario) or 1-800-361-6476 (Québec)
Mail: Procept Associates Ltd., 250 Yonge Street, Suite 2201-49, Toronto, Ontario, Canada, M5B 2L7.
Upon request, we will provide any documents required in relation to the implementation of our obligations under the Accessibility for Ontarians with Disabilities Act and other applicable laws and regulations in a format that takes into account the person's disability.
Information on the various laws and regulations can be found at the links below.
U.S. ADA: https://www.ada.gov/
U.S. Rebab Act: https://www.disability.gov/rehabilitation-act-1973/
U.S. Telecommunications Act: https://www.fcc.gov/general/telecommunications-act-1996