Procept Associates offer a number of IT Management courses, enabling participants to enhance the quality of their information technology support, delivery, and management services. Each course can be taken individually or as part of a program towards certification. Instructional time per course ranges from 1 to 5 days.
In winter 2020, CIO Review magazine recognized Procept as on of the "10 Most Promising IT Service Management Consulting/Services Companies" in the world.
Below is a list of our IT management courses grouped by level with links to individual course description pages.
|SO-6200||ISO 20000 Foundation (Service Management System)||3 days|
|SO-6000||IT Service Management Foundation V3||3 days|
|SO-6002||IT Service Management Foundation V4||2 days|
|CA-6350||ITIL V3 Executive Orientation [Online]||2.5 hours|
|VM-6378||ITIL V3 Foundation [Online]||18 hours|
|SO-6001||ITIL® V3 Executive Awareness||1 day|
|SO-6250||ISO 20000 Practitioner (Service Management System)||3 days|
|SO-6102||ITIL Continual Service Improvement||3 days|
|SO-6106||ITIL Operational Support and Analysis||4 days|
|SO-6104||ITIL Planning, Protection and Optimization||4 days|
|SO-6108||ITIL Release, Control and Validation||4 days|
|SO-6103||ITIL Service Design||3 days|
|SO-6107||ITIL Service Offerings and Agreements||4 days|
|SO-6100||ITIL Service Operation||3 days|
|SO-6105||ITIL Service Strategy||3 days|
|SO-6101||ITIL Service Transition||3 days|
|SO-6150||ITIL Managing Across the Lifecycle||5 days|