IT Management Courses
Procept Associates offer a number of IT Management courses, enabling participants to enhance the quality of their information technology support, delivery, and management services. Each course can be taken individually or as part of a program towards certification. Instructional time per course ranges from 1 to 5 days.
In winter 2020, CIO Review magazine recognized Procept as on of the "10 Most Promising IT Service Management Consulting/Services Companies" in the world.
Below is a list of our IT management courses grouped by level with links to individual course description pages.
| Course ID | Title | Duration |
|---|---|---|
| SO-6200 | ISO 20000 Foundation (Service Management System) | 3 days |
| SO-6000 | IT Service Management Foundation V3 | 3 days |
| SO-6002 | IT Service Management Foundation V4 | 2 days |
| CA-6350 | ITIL V3 Executive Orientation [Online] | 2.5 hours |
| VM-6378 | ITIL V3 Foundation [Online] | 18 hours |
| SO-6001 | ITIL® V3 Executive Awareness | 1 day |
| Course ID | Title | Duration |
|---|---|---|
| SO-6250 | ISO 20000 Practitioner (Service Management System) | 3 days |
| SO-6102 | ITIL Continual Service Improvement | 3 days |
| SO-6106 | ITIL Operational Support and Analysis | 4 days |
| SO-6104 | ITIL Planning, Protection and Optimization | 4 days |
| SO-6108 | ITIL Release, Control and Validation | 4 days |
| SO-6103 | ITIL Service Design | 3 days |
| SO-6107 | ITIL Service Offerings and Agreements | 4 days |
| SO-6100 | ITIL Service Operation | 3 days |
| SO-6105 | ITIL Service Strategy | 3 days |
| SO-6101 | ITIL Service Transition | 3 days |
| Course ID | Title | Duration |
|---|---|---|
| SO-6150 | ITIL Managing Across the Lifecycle | 5 days |
